FAQ

  • We accept a variety of payment methods including credit/debit cards, PayPal, and other digital wallets for your convenience.

  • Once your order is shipped, we'll send you a tracking number via email.

  • We offer a 30-day return policy for unused and unopened products. Please visit our Returns & Exchanges page for more details.

  • Yes, we do ship internationally. Shipping costs and delivery times vary depending on the destination.

  • You can cancel or modify your order within 24 hours of placing it. Please contact our customer service team for assistance.

  • Yes, we offer periodic discounts and have a loyalty program for returning customers. Sign up for our newsletter to stay updated on special offers.

  • Yes, we offer gift cards in various denominations. You can purchase them directly from our website.

  • If you receive a damaged item, please contact our customer service immediately to arrange for a replacement or refund.

  • No, though they are made to feel like an old favorite from day one.

    Soft, worn-in, and timeless, each goes through a special pre-wash for that nostalgic look, with designs inspired by past eras and the comfort of a brand-new tee

RETURNS INFORMATION

For domestic US returns: USA returns portal

For all  other returns, please contact us with the following details: 

  • Order Number
  • Reason for return
  • Any relevant details or pictures to help us process your request faster


Exchanges and Store Credit:

Returns are accepted within 30 days of purchase

 Items must be unused and in original condition to qualify for exchange or store credit.

International Orders (outside the USA and AUS): Due to higher shipping costs, we can only offer store credit, not exchanges.


Refunds for Incorrect or Faulty Items:

  • We accept refunds only for defective or incorrect items.
  • Contact us within 30 days of purchase if you receive a faulty item.
  • We will assess and offer a replacement, store credit, or refund as appropriate.


Important Notes:

📦 Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

💸 Shipping and handling fees are non-refundable.